Healthwatch BwD represents the views of people who use services, carers and the public. We are also here to help you find and access health and social services.
Our Stratigic Priorities are:
•Promote and support the involvement of local people in the commissioning, provision and scrutiny of local care services.
•Enable local people to monitor the standard of provision of local care services and whether and how local care services could and ought to be improved.
•Obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known.
•Make reports and recommendations about how local care services could or ought to be improved. These are directed to commissioners and providers of care services, and people responsible for managing or scrutinising local care services and shared with Healthwatch England.
•Provide information about access to local care services so choices can be made about local care services.
•Formulate views on the standard of provision and whether and how the local care services could and ought to be improved; and sharing these views with Healthwatch England.
•Make recommendations to Healthwatch England to advise the Care Quality Commission to conduct special reviews or investigations (or, where the circumstances justify doing so, making such recommendations direct to the CQC); and to make recommendations to Healthwatch England to publish reports about particular issues.
•Provide Healthwatch England with the intelligence and insight it needs to enable it to perform effectively